2017 Strategic Technology Forum USA

Day one: October 11th 2017

12.30pm Welcome lunch

2.00pm Chairman's opening remarks

Disrupting the model

2.10pm Opening keynote: Enhancing the potency of legal service delivery

Most organisations see innovation as a challenge to the status quo, so they kill it. They see innovation as a distraction from the day job and something that disrupts the norm and threatens legacy and tradition. But transformation will be forced upon us if we do not spot it coming, so how can law firms use step change in technology to enhance rather than distract the work of the lawyers and their support teams?


2.55pm Competing with the new breed

Accounting and other professional advisory companies are looking to bolt on legal services to their product offering, but what are law firms doing to expand their client offering to non-legal services?
Ahmed Shaaban, Managing Director, Fulcrum Global Technologies

3.30pm Afternoon networking break


4.00pm Leader panel - The big debate: The revolution will not be televised!

Speed, quality and cost are the three basic drivers that law firms strive to improve. All aspects of law firm innovation funnel back to this tripod of priorities that is elevating top law firms above their competitors and your clients will love you for it. If you want a place at the table of this elevated club, you don’t necessarily have to be a big multi-national law firm, you just have to be open to questioning and improving every aspect of legal service delivery. You will also have to take a few risks along the way. Join this panel of legal change visionaries as they share their thoughts on the revolution that’s in play.

4.45pm Get ready for the pushback: A Client perspective on alternative fee intelligence and analytics

Clients have seen a growing strength when it comes to their relationships with external legal advisors. Understandably, pricing and costing are high on their priority list when it comes to giving pushback, bit firms have to also clearly understand what they are bringing to the table, over and above great lawyers. As clients demand more flexibility and transparency in how they interact with external counsel, it’s time to get creative. GlaxoSmithKline believe in an alternative way forward to costing and pricing matters and that’s why our speaker’s job title is Director, Alternative Fee Intelligence and Analytics. Expect to learn about what GlaxoSmithKline has implemented to date and how firms have to respond in the future to win the custom of clients.
Justin Ergler, Director, Alternative Fee Intelligence and Analytics, GlaxoSmithKline

5.30pm Close of day one


7.00pm Opening night dinner


Day two: October 12th 2017


9.00am Chairman's opening remarks

Future Horizons keynote

9.05am Scaling the AI adoption hump: The last mile

AI and machine learning is at a technology defining cross-roads where many verticals including FinTech and LegalTech are intersecting at various stages in the growth curve. That’s not to say that each vertical is adopting AI at the same rate. Some sectors find it easier to adopt technology shift change and these are generally businesses that see a clear financial advantage of a 5% increase in process efficiency. Join one of the world’s legal technology pioneers as we reverse engineer the adoption model for AI and discover key elements that will allow you and your firm to see what’s on the other side of the adoption hump. The session will conclude with an open discussion about challenges faced by AI over it’s final mile journey.
Daniel Katz, Associate Professor, Chicago Kent College of Law

The Client

9.50am Panel debate: The rise of corporate legal operations

The rise of the corporate legal operations professional in corporate legal departments has increased in popularity over the past two years and is set to continue going forward. Corporate legal teams are under pressure to handle more work in-house and develop a more sophisticated and joined up relationship with their external advisors. The legal operations role has established itself as a multi-disciplinary function that aims to optimise legal service delivery for the business. This panel will focus on client service as the key driver of how law firms should measure their success and will explore the need to build the dashboards that allow for monitoring and reporting against client service metrics.
Moderator: Rick Howell, Chief Information Officer, Perkins Coie
CLOC speaker faculty TBC

10.25am The GC perspective – what clients want and how they plan to measure success
The business world is changing so General Counsel have to adapt their teams accordingly. As we move away from traditional client engagement into a more flexible and collaborative era of legal services delivery, there has to be a more deep rooted relationship and understanding of how law firms can assist their client with meaningful metrics and insight. Hear this first hand perspective on the changing demands General Counsel are having to deal with from their internal and external stakeholders and what firms can do to set themselves out from the competition.


11.00am Coffee break

Data & Security

11.20am Patterns, trends and associations – predictive analytics in a big data world

Data is useless unless you can derive insight from it. Despite this being blindly obvious, too many law firms are not getting payback from the vacuous amount of time and money spent on collecting and securing it. In response, firms are investing in data scientists in preparation for the continued expansion of data. Our speaker is part of this new breed of data geeks and they will outline how they are discovering patterns, trends and associations which are, in turn, fuelling law firm strategic decision making.
Zev Eigen, Global Director of Data Analytics, Littler Mendelson

12.05am Panel debate: The value of defence in depth as a data security theory

Defence in depth can be defined as the arrangement of defensive lines or fortifications so that they can defend each other.’ In the increasingly complex world of cyber-attacks and breaches, law firms have to assume that a breach will happen. Once this is accepted, you can get on with the job of planning a protective strategy. The ripple effects of GDPR in Europe provide added pressure to pick the right technology and strategy that will ensure your data is discoverable but secure. This case study led session will look at some of the most progressive methods being implemented by leading professional services firms to develop a defence in depth strategy.
Moderator: J. Peter Bruzzese, Strategic Consultant, Mimecast

12.50pm Lunch

1.50pm Panel debate: IoT - powered by the cloud, enabled by mobility
The potential of IoT is unfathomable, but we know it will be a generation defining step forward in technology. In a way, IoT has actually made technology less obvious. It touches every aspect of society, business and of course the law firm. This opening address will look to the potential of cloud development in the near future and assess how changes in law firm mobility will evolve as a consequence. Join this session to learn how law firms are redefining the platforms they use to define their business.

2.35pm Interactive Focus Groups

A: GDPR – what you need to know

The EU is strapping in for a mad dash to ensure corporates are GDPR compliant, but the shockwaves of this ‘game ‘changing’ piece of legislation spread globally. Your clients live in a global economy, so you have an obligation as advisor to ensure you are not the weakest link in the chain when it comes to collection, storage and transfer of client data. Those who fail could be looking at a fine of up to 4% of global revenue. Join our expert as they assist you in identifying where the danger areas may lie.


B: Device mobility: Re-assessing security in the light of today’s BYOD culture

The whole world is in a rush to get mobile and to a large extend it already is, but with ultra-fast 5G networks on the horizon and the increasingly sophisticated and varied arms race for next gen mobile products, we have only just started on our journey to mobility. The CIO is in charge of policing mobility and the BYOD culture, so join this session to re-evaluate your mobility strategy with an eye on the future.


C: Enterprise knowledge mapping – simplifying access to the knowledge that you already have

It will come as no surprise that to you that within the modern law firm are many siloed pockets of information. These pockets of information are a valuable pocket of strategic information, but only if you can successfully link the fragmented nodes. We essentially need to network the data. This interactive session will provide you with guidance on how you can build and successfully mine insight from such a network.

3.35pm End of conference day two

7.00pm Networking reception

7.45pm Gala dinner


Day three: October 13th 2017

10.00am Chairman's opening remarks 

The Future

10.05am Smart contracts and blockchain

Businesses have been automating processes since the first machine age. We can argue that automation was around in the Stone Age. So it’s unsurprising that this human need to automate is increasingly impacting the legal profession. Smart contracts supported by blockchain technology have huge potential to streamline, speed up, and scale financial transactions. This session provides a real-world perspective on where things stand in this emerging area of automation.

10.40am Investing in start-ups – everyone is talking about it, but how do you make it work?

Some commentators on the business innovation claim that Silicon Valley and other innovation hubs, are out of ideas and true innovation will come from small start-ups dispersed across the globe. While many would disagree, it is true that companies within Silicon Valley do gain a lot from start-up acquisitions. It allows them to tap into raw ideas that are unconstrained by large corporate politics and status quo. A recent movement by some of the leading global law firms is to follow a similar route to innovation by investing in young start-up organisations. The resultant incubator structure then feeds tried and tested ideas into the firm that push the boundaries of legal services. This session will give insight into how you can invest in start-ups and realize a return on investment.

11.20am Closing debate: Should you sign that 50 year office lease given the potential for workplace disruption?
The way we work in 10 years is likely to be very different from today, let alone 50 years’ time. This closing debate will look at how we can make the best long term plans in a world that is morphing at breakneck speed. It will explore methods of designing a law firm that is lean, retains talent and uses valuable office space efficiently in order to create a mobile workforce of the future.

12.00pm Chairman's closing remarks